Customer Service Training Course in Sandton

Customer Service Course in Sandton

It goes without saying that customer service is one of the most important aspects of any business. Whether you are on the front lines working directly with customers, or serving employees within the business, each one of us uses customer service in one form or another. The Customer Service Course in Sandton looks at all the methods of providing customer service. The tools that will be learnt include telephone and personal techniques, generating return business and dealing with difficult clients.

Customer Service Course Objectives

• The meaning of customer service
• Customer service and your attitude
• Identifying the client’s needs
• Generating return business
• Customer service in person
• Customer service over the phone
• Online tools
• Working with difficult customers

Book a Customer Service Soft Skills Course at The Amazing Place in Sandton: