Emotional Intelligence is a term that is used to describe the ability to understand your feelings and that of others. It also includes the capacity to understand how these emotions influence motivation and behavior. Although the concepts of Emotional Intelligence have been around since at least the 1900’s, the term was first introduced in 1985. As a result of the growing acknowledgment by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum. It wasn’t until the publication of Daniel Goleman’s bestseller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
Emotional Intelligence Course Objectives
- Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- Understand, use and manage your emotions.
- Verbally communicate with others.
- Successfully communicate with others in a non-verbal manner.
- Identify the benefits of emotional intelligence.
- Relate emotional intelligence to the workplace.
- Balance optimism and pessimism.
- Effectively impact others.
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