The Importance of Interpersonal Skills

Some people are naturally magnetic and energetic and just have a way with others. You may not see yourself as charismatic or having interpersonal skills, but being that memorable individual can be achieved through acquiring communication skills, negotiation techniques and learning how to network.

Words are the tools of communication and your choice of words can influence the attitudes, thoughts, and actions of others. Responding effectively and appropriately can be done by paying attention to the language of other people and listening to what they are really saying.

Questions are excellent means of obtaining information and a good question can make for an appealing dialogue. It can break new grounds, spark interest, and display your own honesty to finding out what others have to say.

These are some keys to communicating effectively:

  • Do not be casual – The use of bad grammar, or slang can be a detraction especially when communicating with employers or potential clients.
  • Remain on point – Stick to what is relevant to the discussion, and getting your message across in the shortest way possible.
  • Know your audience – Keep in mind the attention, readiness, educational level and age of the listeners. This will prevent them from being underwhelmed or overwhelmed.
  • Emphasize key ideas – Accent in communication can include examples, repetition or simply saying that “this is really a point I want to highlight.”
  • Connection – The more others see you as one of them, the better their response will be.

It is not only about verbal communication. Voice intonation and body language also send a message to other people. Practicing your verbal and non-verbal communication skills are equally as important. A change in your tone may change the meaning of statements. It is important to be aware of the way we talk for effective communication to take placeSmall talk is part of conversation and an effective wayto break the ice. An effective and engaging conversation is one that flows. There are techniques available to move a conversation along such as using repetition, asking for examples, asking for clarity and using summary questions.

Influencing others can assist in selling products and ideas and gaining help. We don’t have the power to control other people, but we can try to persuade them. One tool in doing this is by entering their world and looking at the position from another’s viewpoint.  Another tool is bridge building which is the process of enforcing similarity between people. Make the other person feel at ease by recognizing common interests and gaining their trust.

Although emotions can be powerful tools, people are not just made up of emotions. Some circumstances necessitate an application of the mind by using facts.

Some people fade into the background while others stand out. You have to be able to leave a lingering positive impression on the people that you meet. You want to make sure that you create a positive impact on other people.


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